Real numbers from real operators.
No marketing fluff. Anonymized at customer request- every metric below is from an active Command operator with documented before/after performance. We don't run case studies until the operator has been on Command 90+ days.
From 19% to 44% close rate in 90 days · revenue up 38% in 8 months.
A roofing operator in Tampa with one office, three crews, and a phone that was eating his Sundays. Command installed week one. The AI phone agent caught a $4,800 emergency at 11pm on day three. The membership engine launched in week six and enrolled 47 charter members. By month nine, the team had hired its first dispatcher - to manage the system, not phone calls.
Estimate volume doubled - without adding office staff.
Field-app upsell suggestions stacked replacement-system quotes onto every diagnostic visit. The AI phone agent picked up after-hours calls so the dispatcher could stay on customer-facing work.
$4,800 emergency booked at 2am · before the missed-call notification.
AI phone agent answered, qualified, and dispatched a Saturday-night burst-pipe emergency before the on-call tech's phone buzzed. Y1 revenue gain came entirely from after-hours emergency capture.
$214K in recurring revenue from past customers in 6 months.
The membership engine ran the charter-member launch end-to-end: campaign timing, pricing tiers, SMS sequence, signup flow. Office answered intake calls. Crews installed.
Doubled the book of business · cut owner hours in half.
Route optimization + smart dispatch added two extra stops per crew per day. Daily Brief replaced the morning-meeting paper-trail. Owner now takes Saturdays off and the numbers improved.
Storm response captured $182K in 5 days · automated.
Weather-trigger campaign fired at 4am as a hurricane crossed the service-area threshold. By the team's 7am office arrival, 40 inspection requests were already booked into the calendar.
Scaled 1 → 4 locations · same back-office headcount.
Each new market booted on the same Command tenant in 11 days. Dispatch, intake, payroll, and books rolled forward without new hires. The 4th location was easier to open than the 2nd.
Insurance supplements recovered $96K of underpaid claims.
Command flagged supplement opportunities the moment a settlement landed under estimate. Adjuster-comm thread auto-attached to every job; nothing went past the deadline window.
Time-theft audit recovered 22 hrs/wk · paid for Command in month 2.
GPS-correlated timecards surfaced after-hours clock-ins that didn't match job locations. Owner reviewed once, ran payroll without renegotiating. Two techs corrected. Issue closed.
Every metric is pulled directly from Command's instrumentation - phone agent logs, dispatch records, ERP postings, payroll. No surveys, no recall, no "estimated" lift.
Operators in our Class share real revenue, margin, and exit valuations. Most don't want their competitors reading exact dollars. We agree.
Yes. Book a demo and we'll set up a peer call with an operator in your trade and revenue tier. References by appointment.
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The operators above started where you are. Their before-numbers are probably similar to yours right now.