Insurance adjusters underpay.
Command recovers it.
Contractors who don't file supplements leave 15–30% on every insurance job. Command generates adjuster-ready estimate packets, automates supplement requests, flags underpayments, and keeps a full audit trail - so roofing, siding, gutter, and window contractors collect what the job actually cost.
From estimate to payment.
Nothing falls through.
Generate the adjuster-ready packet in under 5 minutes
Command formats your estimate line items to match insurance codes, pulls timestamped photos organized by damage area, and assembles the full packet as a single PDF. What takes 45 minutes manually takes under 5. Adjusters get exactly what they need to approve scope - nothing missing, nothing out of order.
Command watches for supplement triggers
When scope expands during tear-off - additional decking, code upgrades, excluded accessory items - Command detects the change and flags a supplement opportunity. You review, add notes, and submit. No job slips through without a supplement review.
Underpayment detection runs on every payment
When insurance payment posts, Command compares it against your estimate line-by-line. Gaps above your threshold are flagged automatically with the underpaid items highlighted and a pre-populated re-inspection request ready to send.
Full audit trail stored per job
Every adjuster email, call log, supplement submission, and response is timestamped and stored in the job record. When an adjuster disputes scope or claims they never received a document, you have the receipts - exportable and ready to use as leverage.
Every tool to close the gap.
Line items formatted to insurance code conventions, photos organized by damage area, and scope summary assembled into a single PDF - in under 5 minutes.
Command detects scope changes during a job and pre-populates supplement requests with the expanded line items highlighted and ready for adjuster review.
Crew photos are tagged, timestamped, and organized by damage zone automatically. No more hunting through personal phones at claim time.
Every insurance payment is compared against your estimate. Gaps are flagged with the underpaid line items highlighted and a re-inspection request pre-built.
All emails, call logs, and document submissions are stored per job with timestamps. Full history is exportable when disputes arise.
Insurance jobs that go non-paying connect directly to Command's lien management workflow - so unpaid claims don't sit idle while deadlines pass.
Insurance billing, answered.
How does Command generate adjuster-ready estimate packets?
Command pulls the job scope from your estimate and formats every line item to match standard insurance code conventions used by adjusters. Photos are organized by damage area with timestamps and GPS coordinates baked in. The full packet - estimate, photo documentation, and scope summary - is assembled in under 5 minutes and exported as a single PDF ready to hand to an adjuster or attach to an email. No manual formatting. No hunting through crew phones for photos.
When does Command detect a supplement opportunity?
Command flags a supplement opportunity any time the job scope changes after the initial adjuster estimate is issued - additional damage discovered during tear-off, code upgrade requirements, unforeseen decking replacement, or accessory items like pipe boots and ridge caps that were excluded from the original scope. Command also compares the paid amount against your estimate line-by-line when payment is received and automatically flags any gap above your configured threshold.
Does Command track all adjuster communications automatically?
Yes. Every email, call log entry, and supplement submission tied to an insurance job is stored in the job record with a timestamp. You never lose the thread. When an adjuster disputes scope or claims they never received a supplement request, you have a complete audit trail - dates, contacts, documents sent, and responses received - stored per job and exportable as evidence.
How does the underpayment detection work?
When an insurance payment posts to a job, Command compares the paid amount against the approved estimate total. If the gap exceeds your threshold (configurable - most operators set $200–$500), Command flags the job for review and pre-populates a re-inspection request with the underpaid line items highlighted. You review, add notes, and submit. Command keeps the job in an open billing state until the gap is resolved or you manually close it.